A frequently asked questions (FAQ)
General Questions
rebless™ is a robotic, exercise therapy device that can be used on both upper and lower extremities. It can help improve your range of motion, flexibility, and strength, as well as reduce pain and inflammation.
rebless™ is a therapy device that can be used at home or in the clinic setting. rebless™ can be used at home to continue with daily rehab protocols designed to increase strength and range of motion.
Yes, rebless™ app can be downloaded from Google play store or Apple App Store for free.
Both Android and IOS systems
When the device is operated using the remote control: use the emergency stop button. By pressing the stop button, the device will return to its starting position. When the device is operated using the app: press the “Pause” button to pause the device, or turn the power switch to the off position.
“Level of resistance in weight would vary from individual conditions (limb’s length and weight, muscle strength, joint, etc). values are proportionate, which means that resistance level 1 provides the least resistance, while level 10 provides the highest resistance. When you set up the resistance level, you should adjust the settings based on your individual conditions. “
The device comes with a 1-year warranty for every customer who has purchased the device. – For rental/subscription, the warranty will stand for the contract period. Warranty coverage – For any technical issue caused by a manufacturer defect with rebless device, we are currently offering a free replacement during the warranty period. For further and better assistance, please contact us directly at (512) 634 3636. Can I return the product if it is not working for me or I do not like the product? – If you are still wondering if rebless will be a good fit for you, we are currently offering a 10-day free trial for our customers so they can test the device prior to any purchase or commitment.
If the device or any part arrives damaged or becomes damaged due to manufacturing problems, we will send the replacement part for you. Customers will be responsible for all other damages to the device and should only operate the device based on the training and instruction they have received
$5000 MSRP or $599 per month for a subscription model
The resistance is constant. It cannot be varied throughout the range of motion. It can only vary for different motions.
No, for safety purposes, the treatment will need to be paused to adjust the resistance and assistance parameters. But it is a simple pause, the entire treatment does not need to be stopped and started over.
Just let us know how we can help: support@hroboticsus.com
Please have your physical therapist or doctor call us directly with any questions.
Just let us know how we can help: support@hroboticsus.com
As of right now, insurance does not cover the device. With a Total knee replacement insurance will cover the device as a continuous passive motion device. Please contact us for more information. – Just let us know how we can help: support@hroboticsus.com
Just let us know how we can help: support@hroboticsus.com
Please reference our instruction manual or video instructions under the education section of the website. Or schedule a virtual training with us.
Please contact Hrobotics directly – Just let us know how we can help: support@hroboticsus.com
rebless™ is a device to treat both orthopedic and neurological conditions. If you want to talk to an expert, please feel free to contact us at any time.
It depends on each case. If you are under contract for leasing or rental, then yes, you need to keep the device for a certain period of time. However, our leasing and rental policy have a minimum of One week to meet everyone’s needs. For more information regarding this, please feel free to contact us at any time.
For any trial opportunities, please contact at support@hroboticsus.com to see how we can help you to use our product.
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